On 22nd September St Luke’s was delighted to be awarded the NCVO’s Trusted Standard Benchmark Level 1, recognising the excellent work it does as a third sector organisation. 

Our CEO Michael Ryan says: “We’re really proud to be given this accreditation for the work that we do as an organisation. It is recognition for our governance and processes, and gives us official and independent confirmation that we have the correct processes in place to fulfil our purpose and serve our community. To have that recognition over eleven quality areas is a great achievement for our Trustees, staff and volunteers.”

The Trusted Standard Benchmark is owned by the National Council for Voluntary Organisations (NCVO) and delivered by The Growth Company.  It  is a UK quality standard designed to help third sector organisations operate more effectively and efficiently. St Luke’s has been accredited with the Level 1 Trusted Standard meaning they have met the minimum legal obligations and have systems and structures in place to protect the rights of users and employees. This was determined by being assessed against the eleven quality areas of The Trusted Standard; governance, planning, leadership and management, user-centred service, managing people, learning & development, managing money, managing resources, external communications, working with others, and assessing outcomes and impact.